Careers and internships at Tropical Sky
Are you enthusiastic about travel, dedicated to delivering brilliant customer service, and fancy working for an award-winning, family-run travel company? Then we would love to have you on board.
Tropical Sky is a friendly family owned and managed medium sized tour operator, helping around 30,000 people a year embark on wonderful, bespoke trips all around the globe. We're experts in travel, using our knowledge and personal experiences to create that tailor-made experience everyone craves when booking their holiday.
Our bright and colourful offices are based in East Grinstead, West Sussex and Dublin in Ireland. There's also an opportunity to work remotely. We are proud to work at Tropical Sky and with our fun ethos and empowered passion for travel, all of our staff members are dedicated to the success of the company.
We are currently recruiting for Sales staff for our luxury programmes. Product training is ongoing in the designated area, to ensure the person is able to give excellent advice to our clients. Regular familiarisation trips will take place each year, so our destination specialists have current first-hand knowledge of the destination. We also offer full in-house training in our modern offices or on line.
Flexibility is paramount to cover a variety of shifts that primarily finish at 7pm and weekends. Twilight shifts are also available. You must be a UK or Irish citizen or have the right to live and work in the UK or Ireland.
For an exciting career opportunity, email us at [email protected] and share our passion in travel.
Specialist Travel Consultant
Salary: Up to £30k OTE
Location: East Grinstead
The Role:
As a Specialist Travel Consultant at Tropical Sky, you will get the opportunity to recommend, build and sell tailor-made holidays.
You will have the opportunity to travel on educational trips to learn more about the destinations & products you will be selling.
You will be included in Sales Incentives. Previous top sellers have achieved spaces on trips to Barcelona, Tenerife, Amsterdam, Venice, Dubai, Las Vegas, St Lucia and Mauritius.
Key Duties and Responsibilities:
- Receiving customer enquiries by telephone and email to book holidays
- Making outbound calls to previous customers to advise and assist on holiday choices
- Follow up on all quotes made
- Assist colleagues’ customers as required
- Aim to achieve company conversion required per destination
- Balance chasing as required
- Attend shows, functions, familiarisation trips, and workshops as required.
Skills and Experience Required:
- A strong sales background
- Strong interpersonal skills and an outgoing personality
- Be target driven & highly motivated
- Good attention to detail
- Excellent verbal & written communication skills
- Travel experience would be an advantage
What you get in return:
- You will work for a fun and friendly company.
- A competitive basic salary with the opportunity to earn more through a very good commission scheme.
- Opportunity to travel.
- Work within a welcoming and supportive environment.
If you wish to apply for the vacancy, please send your CV to [email protected]
Home Based Experienced Sales Destinations Specialists
Salary: Excellent Commission Only Uncapped Package
Location: Home based so anywhere in the UK or Ireland (requirement is good broadband connection)
The Ideal Candidate:
You must have a minimum of 2 years travel sales experience and a genuine passion for success. You must have a genuine desire to provide the perfect holiday for our customers. You will receive ongoing industry leading training as well the opportunity to travel.
The Role:
- Receiving customer enquiries by telephone and email to book holidays
- Making outbound calls to previous customer to advise and assist on holiday choices
- Follow up on all quotes made
- Assist colleagues’ customers as required
- Aim to achieve company conversion required per destination
- Balance chasing as required
- Attend shows, functions, familiarisation trips and workshops as required
- Any other tasks required by the role
Essential Skills:
- Excellent verbal communication skills
- Good understanding of English language both oral and written
- Numerate
- Prior experience in short and long haul sales
- A strong sales background
- Strong interpersonal skills and an outgoing personality
- Ability to work independently from home
If you wish to apply for the vacancy, please send your CV to [email protected]
Sales Support Consultant (Concierge)
The Role:
As a member of the Concierge team at Tropical Sky, you will get the opportunity to amend, upsell and assist customers with worldwide tailored-made holidays.
You will be the primary contact for existing customers, offering support mainly post booking but also prior to booking to assist sales specialists who are on annual leave.
Key Duties and Responsibilities:
- Provide support to customers at the quote stage in the absence of the Sales Consultant. Specifically ongoing quote replies and processing of any bookings in absence of the quote owner
- Manage customers post booking with questions and booking amendments, including upselling.
- Communicate with overseas suppliers to facilitate amendments
- Assist with out-of-date range bookings where air or ground changes are commercially or logistically required
- Assist with schedule changes
- Support with client balance chasing
- Take calls during peak times
Skills and Experience Needed:
- Excellent verbal communication skills
- Desire to seek opportunities to upsell products & services.
- Good understanding of the English language both oral and written
- Good attention to detail
- Prior Travel background is a huge advantage
What you get in return:
- You will work for a fun friendly company
- A competitive basic with the opportunity to earn more through a very good commission scheme
- Opportunity to travel.
- Work within a friendly, relaxed, and supportive environment
If you wish to apply for the vacancy, please send your CV to [email protected]
