All Inclusive 7 nights from £1,729 per person Including Flights
Overview
Heaven is the adult-only* section of the luxurious Hard Rock Riviera Maya hotel – there’s an exclusivity and elegant befitting a rock-star holiday. Ideal for couples, singles and groups of adults looking for an amazing time, the Heaven section includes a range of exclusive restaurants, lavish accommodations and indulgent spa facilities. This child-free environment gives you the space to relax and enjoy that holiday you deserve.
*Please do note that some areas of the resort are open to guests staying at Hacienda and therefore accept children in those public areas, but the region designated as "Heaven Eden" is fully adults only at all times.
Guests staying in the Heaven rooms must be aged 18 years or over
Whats included?
Accommodation
Flights
Transfers
In resort assistance
Why Book with Tropical Sky?
Hassle-free - book direct quickly and easily
Choice of airlines and the option to switch
A friendly, family run business with a wealth of experience.
Great deals on offer for multiple destinations
Low deposits
Why Tropical Sky?
We're award winningOur awards reflect our dedication to delivering incredible tailor-made holidays.
Why Tropical Sky?
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Why Tropical Sky?
We answer quicklyOn average, calls are answered within three rings. We also respond within hours to emails.
There is a total of 312 rooms at the Heaven section. All feature:
Air conditioning
Complimentary Wi-Fi
Satellite TV with DVD player
CD player
iPod docking station
Electronic safe
Hairdryer
Minibar
Coffee maker
Iron and ironing board
The following room types are available:
Deluxe Gold – these spacious room have resort or garden views
Deluxe Diamond – offer pool and partial ocean views, these rooms include complimentary beach bag and a private balcony
Deluxe Platinum Sky Terrace – with excellent ocean views, private outdoor terrace and upgraded amenities
Rock Suite Platinum (2 Bedroom) – these two bedroom suites offer one bedroom with king bed, one with two double beds and a living and dining room as well as an oversized private balcony, hydro tub and impressive ocean front views
Rock Suite Platinum Rooftop Lounge (2 Bedroom) – truly luxurious two bedroom suite offering access to exclusive restaurant and enjoying ocean front views from a private terrace with double hydro tub
Rock Star Suite (2 Bedroom) – the most luxurious suite at Hard Rock Riviera Maya with two king-size bedrooms, private terrace, personal pool, living and dining room, surround sound entertainment system, Blue Ray player, Xbox 360 Kinect and a huge flatscreen TV.
Rock Royalty ®
Book the Rock Royalty Level room categories and enjoy all these fabulous extras:
Dedicated telephone concierge
Upgraded full-size Rock Spa ® bath products
Aromatherapy and Pillow Menu
Complimentary 25-minute couple’s massage at the Rock Spa ®
Late Check-Out to 3pm *
Complimentary Beach Bag (1 per room per stay)
Priority booking for Bali Beds (payable locally)
Plush Bathrobes and slippers *
Sleeping mask
Loofah Sponge and Bath Salts
24-hour room service
Welcome Petit fours
Rock Royalty Level Pin Badge (one per room)
Selection of Guitars (Picks® programme) and Crosley turntables (Wax® programme) *
Priority Reservations to Picks® and Wax® programme
Guests staying at the Heaven section receive access to all of the facilities at the Hard Rock Riviera Maya plus the following located on the Heaven side of the resort:
Adult only pool
Rock Spa – exclusive to adult guests with 75 treatment rooms
Private white sand beach
Kayaking, snorkelling and beach football
Rock Shop –selling a variety of souvenirs
Whilst some areas of the Heaven section welcome families to enjoy the pool and restaurants, the hotel rooms as well as the following facilities are within Heaven Eden, a fully Adults Only area (18 years+) year round
Adult Only Eden Beach
Adult only Eden Jacuzzi
Adult only Eden Pool
Restaurants and bars - Le Petit Cochon, Faro, Wai, Umo, the Heaven Club & Lounge and Arribo Bar
Summer Like Heaven 2024
Taking place from 20th June to 19th August, Summer Like Heaven is a celebration that will completely take over the newly renovated, adults-only Heaven section of the hotel, featuring special activities, a private beach club, access to the best restaurants, exclusive events, spa discounts, mixologists and guest chefs every week, all part of the all-inclusive experience.
During this seven week event, guests who have booked to stay in the Heaven section of the resort will have the opportunity to indulge in exclusive activities ranging from private parties and entertainment to special spa rates and fitness classes. Summer Like Heaven will host a myriad of guest chefs and mixologists each week to add their expertise at the Heaven section's restaurant and bar menus bringing a fresh spin to the gastronomic experience within the all-inclusive offerings.
For a supplement you may book the Honeymoon Package which includes:
VIP Check-in
Personalised concierge service
Mini-cake
Round-rip airport transfers (2 people)
Bottle of Sparkling wine
Honeymoon dinner
In-room breakfast (based on wedding menus)
Two honeymoon t-shirts
Chocolate covered strawberries on arrival
Bathrobes and slippers
In-room aromatherapy
Sunset Cruise for two people
Relaxing couples massage at the Rock Spa® (50 mins)
You are required to provide a valid Wedding Certificate or copy at time of booking and check-in. Honeymoons must take place within 12 months of wedding date.
Family stays at Heaven at Hard Rock
Families are permitted to access some of the restaurants, pool and facilities in the area of Heaven that are closest to the Hacienda resort area. The area beyond the The Dock at Heaven and Heaven Terrace, which includes all Heaven rooms, pools and adult-only restaurants as listed, and Starlight Beach, are referred to as Eden at Heaven and are restricted to those aged 18 years or older
Restaurant Refurbishment within Hacienda section - August to December 2024
Frida and Market restaurants will close operations for an approximate period of 3-4 months due to remodeling. Upon reopening, Restaurant Frida will become "1810" serving Mexican cuising, and Restaurant Market will become "Festival" serving buffet style international cuisine.
During this time there will be some changes to the usual operation of the other restaurants within the Hacienda section of the resort to ensure there is no disruption to your stay. Work will take place from 9.00am-6.00pm daily.
The restaurants are due to reopen on 01 December 2024, subject to change.
Book today
Talk to our travel experts for more information and to book or tailor-make your holiday
01342 310 585Call us 9am-7pm Mon-Fri / 9am-5pm Sat-Sun
Talk to our friendly team
01342 310 585Call us 9am-7pm Mon-Fri / 9am-5pm Sat-Sun
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